What type of cases can we help with?
We provide paraplanning support across the whole range of financial planning needs including, but not limited to, the following:
How does the process work?
After you’ve completed the front-end, client facing part of the advice process, we’ll ask you to provide us with:
- Your disclosure documents and/or client engagement forms
- Client identify verification
- The client’s completed risk profiling output
- The fact find and full supporting soft fact/meeting notes
- For replacement business, all ceding scheme information that you have
One of our team will then assess the case file, looking for any errors or omissions to resolve, ensuring you remain compliant.
We'll then gap fill ceding scheme information, either through telephone file notes, or by requesting further information on your behalf.
Once we're happy that your documentation is complete, we'll carry out the research that's required to support your advice - from cost and fund comparisons, to analysing guarantees and completing income in retirement calculations.
We'll prepare applications and illustrations with the recommended provider, and then write the suitability letter.If we have access to your back office system, we'll load the documents onto the client file/advice process, and submit the file for any pre-sale compliance checks as required.
If the compliance check results in any remedial action then, naturally, we'll take care of that too.
We understand the pressures you face, to meet your clients needs and expectations.
We'll aim to complete your cases within five working days of receipt, provided of course that we have all required information, documents and systems access to do so.
Like any business, we do experience a couple of busy periods throughout the year, where service levels may be stretched, but if that's the case then we'll aim to let you know in order to manage expectations.
If you ever have a particularly urgent case, then please let us know - we'll always try and accommodate these, especially if there's risk of client detriment.